Effective Date: May 30, 2024

1. Introduction Xtreme Mobiles (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (https://xtrememobiles.co.uk/) and use our services. By using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect We collect information about you in a variety of ways when you use our website and services, including:

a. Personal Information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Service Information: Details about the device(s) you need repaired, including the type of device, brand, model, and specific issues.

b. Non-Personal Information:

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies to improve your experience on our website.

3. How We Use Your Information We use the information we collect for various purposes, including:

  • Providing Services: To process and fulfill your repair requests, communicate with you about your service, and provide customer support.
  • Improving Our Website and Services: To analyze usage trends and improve the functionality and user experience of our website and services.
  • Marketing and Promotions: To send you promotional materials and updates about our services, with your consent.
  • Legal and Security Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices You have certain rights regarding your personal information, including:

  • Access and Correction: You can request access to and correction of your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us directly.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third-party websites before providing any information.

8. Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website and services after the posting of changes constitutes your acceptance of such changes.

10. Contact Us If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Xtreme Mobiles
 Address: 55-57 The Moor Market, The Moor Sheffield, S1 4PF

Email: hello@xtrememobiles.co.uk

Phone: +44 7848 484496

Thank you for trusting Xtreme Mobiles with your repair needs. We are committed to protecting your privacy and providing you with high-quality services.